Posts Tagged ‘M2S2’

Healthcare Innovation: Sense/Respond/Adapt series, part 1

May 2nd, 2016

More Consultants and Technologies? Or the Right Consultant and Technology?

 My years as a physician, healthcare executive, academic researcher and patient have taught me one thing for sure: in acute care medicine and management, although our predictions and estimates are usually correct, we really don’t know what’s going to happen tomorrow.

If you are a clinician, you know as soon as you say, “Boy, it sure is quiet tonight,” the ambulances from a crash of a busload of hemophiliacs arrive. For an executive, it’s always another unexpected cost, drop in volume, unfunded mandate, regulation, or audit that disrupts our best-laid plans. We live in an unpredictable world because unexpected, unpredictable things happen.

Most of us intuitively know that is true – but why is healthcare so unpredictable?

Read the rest of this entry »

CEOs love talking about culture. Here’s why they shouldn’t.

August 22nd, 2014

Written by Lindsey Dunn on August 22, 2014 for the Becker’s Hospital Review, The Daily Beat Blog

Attributing organizational success to culture doesn’t help anyone, because no one knows what culture is.

Ask CEOs in any industry their secret to success, if their answer isn’t “the people,” $100 says it includes the word “culture.” In one edition of Wall Street Journal’s “The Experts” column on the five biggest priorities for CEOs, culture is mentioned 15 times!

But what the heck is “culture”? Read the rest of this entry »

OMG – Knowledge versus the Elephant!

November 19th, 2013

Written by John W. Kenagy, MD and David Westfall
Originally printed in the November 19, 2013 issue of “FYA, For Your Advantage”, a publication from TrendLeader Connections.

“Information is not knowledge,” so said Albert Einstein.

Especially, we might add, when it comes to healthcare.

In 2000, did you know what it meant to “google” something?  Don’t feel bad.  Most technology companies had no idea either.  Google’s founders originally offered Yahoo their innovative “search” idea for an even $1M.  Yahoo took a pass, likely because Google’s methods did not fit the usual information-seeking trends, corporate strategy, or current political environment of the company.

What happened?  Simple.  What Google offered Yahoo was unexpected information.  It did not conform to the company’s current Mindsets, Methods, Strategies, and Structures (M2S2) and thus was ignored.   For Yahoo that was unfortunate.  Google stock has just recently passed $1000 per share and now has a market cap now of $338 Billion.

So, what information is useful and expedient for success? Read the rest of this entry »

National Healthcare Leader Visits Harbor Beach Community Hospital

October 30th, 2013

Originally printed in the Huron Daily Tribune on October 24, 2013

Dr. John Kenagy, a former vascular surgeon turned healthcare advisor, provided a two-day workshop at Harbor Beach Community Hospital (HBCH) for leaders on methods to improve quality and provide more care while driving down costs. His trademarked program, “Adaptive Design,” is the outgrowth of his work that started when he was a Visiting Scholar at Harvard Business School. This work provided the foundation for his award winning book, Designed to Adapt, which received the James A. Hamilton Book of the Year Award in 2011 from the American College of Healthcare Executives. Read the rest of this entry »